To help us keep you informed of new features and services, remember to register your product online at. Email support is free for the entire warranty period and our extensive knowledge base is available 24/ 7. This 30day period starts on the date of your first telephone contact with WD Technical Support. Your product includes 30 days of free telephone support during the warranty period. Please contact WD ® at the best telephone number shown below. If the answer is not available or if you prefer, Most technical support questions can be answered through our knowledge base or email support service at. Should you encounter any problem, please give us an opportunity to address it before returning this product. Specifying the Number of Backup Versions.Restoring the WD SmartWare Software and Disk Image.Using the Drive Settings Drive Erase Function.Unlocking the Drive with the WD Drive Unlock Utility.Unlocking the Drive with the WD SmartWare Software.Activating the WD SmartWare Pro Software Upgrade.Upgrading to the WD SmartWare Pro Software.Getting Started-Your Initial Drive Settings.Installing the Software and Getting Started.WD FireWire/USB 2.0 Combo External Hard Drive.
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